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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adam ward

October 25, 2025

5  out of  5
rating by adam ward
"Abigail was great and answered all of my questions."
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Cindy Collins

October 22, 2025

5  out of  5
rating by Cindy Collins
"Was knowledgeable, polite and expedient in getting my quotes and getting my policy changed to Stare Farm"
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Leo Goetz

October 21, 2025

5  out of  5
rating by Leo Goetz
"This office is amazing their customer service is out of this world!!! I had an issue with a truck that I had rented for a move I had made. Alyssa was able to help us get $300 back in charges the rentel company overcharged us on for insurance we already had with State Farm. They go above and beyond for their customers. Highly recommend everyone to go use this office!"
We responded:
"Wow! I'm glad to hear you got that back! Thank you for taking time to leave this in a review! We appreciate you! -Laurel Flowers State Farm"
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Kayla Russell

October 21, 2025

5  out of  5
rating by Kayla Russell
"Jamie worked with me to get my auto coverage AND MORE for less than I was paying with my former insurance company. When having two young drivers on your policy, any little bit of savings is a lot!"
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Broderick Crawford

October 21, 2025

5  out of  5
rating by Broderick Crawford
"They are the absolute best!!! Very kind and helpful. They do an AMAZING job and I would recommend their services to anyone!!!"
We responded:
"Thank you, Broderick, for your wonderful review! I'm happy to hear that Quindra provided such kind and helpful service. We appreciate your recommendation and are grateful to have Quindra as part of our team. If you need any further assistance, we're always here to help. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
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Mizz Mac

October 16, 2025

5  out of  5
rating by Mizz Mac
"I had the pleasure of speaking with Abigail today. She's very professional and knowledgeable. I've spoken to all the ladies in the office, at some point. Very knowledgeable and professional, always a joy to speak with them. I highly recommend!"
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misty warren

October 16, 2025

5  out of  5
rating by misty warren
"Abigail was very helpful and very sweet!! I enjoyed speaking with her"
We responded:
"Thanks for the kind words, Misty! We’re happy to hear Alyssa was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Christina Bonner

October 14, 2025

5  out of  5
rating by Christina Bonner
"Abigail was wonderful , I called in about my billing and she helped with no hesitation. I really enjoyed speaking with her, she answered all my questions and concerns with ease. Definitely a great experience. Thanks again Abigail ."
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Z

October 12, 2025

5  out of  5
rating by Z
"I had a great time speaking with Alicia. She was very knowledgeable, helpful, kind and efficient. I signed up for a auto policy with SF and she made it a complete breeze."
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Linda W

October 9, 2025

5  out of  5
rating by Linda W
"Jamie is a God sent... This agency is a honest and friendly business. I was devastated when my old insurance company gave me the rate on the new car that I bought. I called this agency and got a quote and literally started crying. It was unbelievable the money im going to save plus honestly I now have 4 times the coverage and benefits than what I had with Progressive. Thanks Laura and Jamie 😀"
We responded:
"Wow! I'm so happy to hear we saved you money on your auto insurance. Jamie is so good at reviewing coverage options. I'm so glad she was able to get those higher. These are the reviews we love reading! -Laurel Flowers State Farm"
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Margaret Smith

October 6, 2025

5  out of  5
rating by Margaret Smith
"Jamie and all of the others are always so helpful! Yall make life allot more easier!!! Thanks so much!"
We responded:
"Margaret, thank you for taking the time out of your day to leave us a review! We love hearing about how Jamie provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Doug Armentrout

October 3, 2025

5  out of  5
rating by Doug Armentrout
"Abigail and Jamie have gone out of their way to help with any issues I have had. It’s been handled expediently and with excellent customer service!"
We responded:
"Thank you Doug! That means a lot to me! -Laurel"
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Ann Alsdorf

October 3, 2025

5  out of  5
rating by Ann Alsdorf
"Abigail was very compassionate and understanding. Very pleasant to talk to."
We responded:
"Thank you for the recommendation, and for trusting us with your insurance!"
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Kim Rice

September 30, 2025

5  out of  5
rating by Kim Rice
"Abigail is extremely helpful. My mom is older and she calls them often. Abigail is always patient and kind with her asking questions."
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Sharon H

September 29, 2025

5  out of  5
rating by Sharon H
"Abigail was very helpful with what I needed to find out. Very sweet person and made sure she answered all my questions."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marieo Parrish

September 29, 2025

5  out of  5
rating by Marieo Parrish
"Quin is AWESOME!!! She made it so hard to deny yet so easy to agree to getting service due to her persistence and knowledge. Just having the warm hearted conversations made me realize that I was with the wrong company. Thank you Quin for welcoming me to the State Farm family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bruce Bates

September 27, 2025

5  out of  5
rating by Bruce Bates
"I am highly satisfied with state farm auto Insurance. They quoted me a great price for my future coverage for a 2005 Toyota Tacoma SR5 TRD 4 Wheel Drive Off Road Truck.thank you abagil. I hope i spelled your name right . Just to let you know that I decided to buy a different pre-owned Truck. I will call you back on Monday."
We responded:
"That’s awesome! Thank you for the review and for trusting us with your insurance!"
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Natalie Hurdle

September 24, 2025

5  out of  5
rating by Natalie Hurdle
"Quin has made the process very easy (thank goodness)!"
We responded:
"Thank you for the kind words Natalie! -Laurel Flowers State Farm"
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Janice Arrington

September 22, 2025

5  out of  5
rating by Janice Arrington
"Ms Abigail has been so helpful and courteous. I am appreciative of her service at State Farm."
We responded:
"Janice, thank you for your kind words and for being a loyal customer. I'm glad Jamie's expertise, professionalism, and courteousness left you feeling reassured about your future insurance needs. We appreciate your trust in us and are always here to assist you with any questions or needs you may have. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
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Angela Thompson

September 15, 2025

5  out of  5
rating by Angela Thompson
"Alicia is an absolute gem. She handled all of my questions and concerns in a timely manner with the utmost courtesy!! I would recommend her to anyone looking for insurance or needs help with there current policy!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Laurel Flowers State Farm"
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Alisa Darrington

September 11, 2025

5  out of  5
rating by Alisa Darrington
"Alicia and Abigail are very sweet! Amazing Customer Service! Alicia is my go to for everything, she gets the job DONE!! Amazing staff!"
We responded:
"Thank you Alisa! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Gage Tucker

September 9, 2025

5  out of  5
rating by Gage Tucker
"Super sweet and very detailed"
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nicole eubanks

September 6, 2025

5  out of  5
rating by nicole eubanks
"Jamie had great customer service with me. She was very kind and reviewed all documents with great explaining skills. Highly recommend her in any service that she can help with at State Farm."
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Joe Stevens, Jr.

September 4, 2025

5  out of  5
rating by Joe Stevens, Jr.
"Quin Thames and Tityanna Andry were supremely helpful and courteous. Mrs. Flowers, you have a couple of wonderful agents. Thank you for excellent customer service."
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Valerie Gardner

September 4, 2025

5  out of  5
rating by Valerie Gardner
"Quin and Alicia were amazing to deal with. They looked after all of our needs. Service was impeccable."