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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


May 17, 2023

5  out of  5 rating by TIM MCCONNELL
"Laurel was just wonderful! Her and Michelle made me feel right at home! 10 out of 10!"

Heather Brown

May 17, 2023

5  out of  5 rating by Heather Brown
"Michelle is the absolute best!! She done everything in her power to get me the best rates and coverage! I am VERY pleased with my experience with her! I would recommend them to anyone!"

Elizabeth nations

May 12, 2023

5  out of  5 rating by Elizabeth nations
"Michelle was extremely helpful! She is efficient and kind!"

Bobby Merchant

May 10, 2023

5  out of  5 rating by Bobby Merchant
"Michelle did a great job customizing our coverage."

Jeremy Rushok

May 4, 2023

5  out of  5 rating by Jeremy Rushok
"Michelle has been phenomenal in helping me transition to the area. Would highly recommend!"

Thomas Thorneycroft

April 25, 2023

5  out of  5 rating by Thomas Thorneycroft
"Alyssa was incredibly helpful in dealing with a difficult situation that she had resolved within no time."

Maksym Skybenko

April 20, 2023

5  out of  5 rating by Maksym Skybenko
"Excellent service. Michelle is very friendly, knowledgeable and fast."

Ceo Pro

April 19, 2023

5  out of  5 rating by Ceo Pro
"I don’t usually take insurance seriously but the team at State Farm in Saraland went above and beyond to make sure I knew all the details of my plan during an annual check up. The local branch in Saraland are passionate about their jobs and thanks to agent Jamie Robert’s efforts I’m confident they want what’s best for me and my family."

Christy Johnsey

April 14, 2023

5  out of  5 rating by Christy Johnsey
"Alyssa was very helpful through our total loss claim and helped up get what we needed done. Thank you again so much"

Marley's Chronicles

April 10, 2023

5  out of  5 rating by Marley's Chronicles
"Laurel was very helpful and polite. She took time and thoroughly explained everything I needed"

Camelia Williams

April 6, 2023

5  out of  5 rating by Camelia Williams
"I worked with Bryan to get my homeowners renewed he was extremely professional and very nice to work with!"

Darius Williams

April 5, 2023

5  out of  5 rating by Darius Williams
"Michelle was very knowledgeable and very helpful during the whole process...she broke down all the specifics and let it clearly be known that I was making the right decision...I would recommend her and state farm to anyone"

Alice Nelson

April 4, 2023

5  out of  5 rating by Alice Nelson
"Michelle Mclendon helped us with switching over our policies from another insurance company. Michelle put us at ease with everything and made this a very smooth transition. I would highly recommend her to anyone."

Jennifer Cox

March 29, 2023

5  out of  5 rating by Jennifer Cox
"Excellent customer service and always responds in a timely manner. I want to give a shout out to Alyssa she was so helpful in my claim process and answering all my questions! I appreciate the service I always receive from a great team at State Farm- Laurel flowers"

Bri Dement (Blist)

March 28, 2023

5  out of  5 rating by Bri Dement (Blist)
"Laurel does a damn good job and goes above and beyond"


March 28, 2023

5  out of  5 rating by DIANNE COFFEY
"Alicia was so efficient and helpful in adding my new vehicle. She contacted me within a few minutes of my online request. We added my new vehicle, added a driver to my older one, and had my new quote done in 15 minutes. Very pleased!"

Katie Corley

March 27, 2023

5  out of  5 rating by Katie Corley
"I am so thankful for Bryan Goldman. He gave me a clear rundown on home insurance with options that were simple to follow. I’m very pleased with the experience & highly recommend him!"

Keith Gee

March 25, 2023

5  out of  5 rating by Keith Gee
"I have been with State Farm Insurance since 1979 or close to that date, same location and two agents. Im very satisfied with customer service. Not too happy care of some policy rules. Laurel Flowers is my agent and she has a gift for making her clients feel welcome and like family. Laurel is a true shining Star!"

Derek Jeter #2 Ryan

March 24, 2023

5  out of  5 rating by Derek Jeter #2 Ryan
"Mrs. Jamie Roberts with Laurel Flowers - StateFarm made it a hassle free transition in adding an additional vehicle on my Auto Insurance Policy along with discussing additional discounts that I was eligible for."

Molly Engebos

March 24, 2023

5  out of  5 rating by Molly Engebos
"Alyssa was absolutely amazing to work with @Laurel Flowers State Farm! She improved our insurance coverage while saving us money! She is very efficient and works with urgency! Thank you Alyssa!"

Adam Moore

March 22, 2023

5  out of  5 rating by Adam Moore
"Michelle has been terrific through the whole transition to State Farm. She has been right their answering every question I had along the way."

Tony Pettway

March 17, 2023

5  out of  5 rating by Tony Pettway
"Everyone was really nice and extremely helpful."

Lashaundra “Shunny” Harris

March 17, 2023

5  out of  5 rating by Lashaundra “Shunny” Harris
"Michelle was sooo knowledgeable of the policies available and when I needed insurance she was the first person, I thought of because of her knowledge and great customer service. I am very pleased."

Angel Peterson

March 12, 2023

5  out of  5 rating by Angel Peterson
"Always a positive and professional experience here. Jamie is very informative with any questions I may have and works to make sure that I am taken care of!"

Frances Lair

March 10, 2023

5  out of  5 rating by Frances Lair
"Jamie is always happy to go above and beyond to help my family with special needs. She's fantastic."