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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lewis duggar

January 14, 2025

5  out of  5
rating by lewis duggar
"Brittany was very helpful today. Thank you Brittany."
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ray ewest

January 13, 2025

5  out of  5
rating by ray ewest
"Btitany was very helpful and advised me what i needed to do. She also helped me with some other questions i had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Laurel Flowers State Farm"
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Latonja Washington

January 13, 2025

5  out of  5
rating by Latonja Washington
"Ms. Britney was very kind and helpful, answered every question I had."
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Karen Mumphrey

January 10, 2025

5  out of  5
rating by Karen Mumphrey
"My experience with Ms. Jamie Roberts was amazing ! Very professional, knowledgeable, concerning my life insurance needs. She was able to find somthing that worked for me and was very reasonable rate I could afford . And was avke to habe same day coverage ! I highly recommend Ms. Roberts and her office for any of your insurance needs Thank you Karen Henson"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jenna Patterson

January 10, 2025

5  out of  5
rating by Jenna Patterson
"Jamie’s customer service with State Farm is top tier. She made me feel very comfortable and took the time to explain and compare each policy while providing discounts that has helped save me a lot of money! Thank you Jamie!"
We responded:
"Thanks for the kind words, Jenna! We’re happy to hear Quinn was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Andrena Longmire

January 8, 2025

5  out of  5
rating by Andrena Longmire
"I was looking for an affordable amount for car insurance and I received coverage for everything I had prior plus more (rental/roadside) at a better price. Laurel was great assisting me this. Plus I received the safe and save gadget and can later save more for my good driving. I’m glad I switched, it was time to stop paying for expensive insurance."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your car insurance needs and even more to save some money!! -Laurel Flowers State Farm"
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April Cayton

January 8, 2025

5  out of  5
rating by April Cayton
"Switching over to Laurel Flowers State Farm was made seamlessly easy with the help of BJ Henderson!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Ron Ellison

January 8, 2025

5  out of  5
rating by Ron Ellison
"I was greeted cheerfully by Brittany, experience was pleasant even though I was there to pay invoice."
We responded:
"We appreciate your review! Paying bills is definitely not fun, but I'm glad Brittany could make it painless. :) -Laurel Flowers State Farm"
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Dung Nguyen

January 7, 2025

5  out of  5
rating by Dung Nguyen
"Laurel is a great agent and understand and promptly provide the Declaration page for my urgent need. I appreciate the help from Laurel to make thing run smoothly and easy."
We responded:
"Thank you! We appreciate your business and kind review! -Laurel Flowers State Farm"
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Oliver Karcher

December 31, 2024

5  out of  5
rating by Oliver Karcher
"Laurel got me and my wife a great deal on insurance for my old truck and my wife’s brand new Hyundai Venue"
We responded:
"We appreciate your review! We always love to hear people saved money on their car insurance with us! -Laurel Flowers State Farm"
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Chris Berry

December 30, 2024

5  out of  5
rating by Chris Berry
"Very helpful!! Went over the details of what to expect with failing a claim and helped weigh the options of filing the claim over the phone vs. in the app! Would recommend Mrs. Jamie to anyone!"
We responded:
"We appreciate your review! Claims are no fun. Let us know if you have any questions as you walk through this process. -Laurel Flowers State Farm"
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Dora Sutton

December 30, 2024

5  out of  5
rating by Dora Sutton
"I Love state farm in saraland,Al with Laura Flowers,and she really have a special staff alway with a smile .been with state farm 30yrs of more.Ms.Jasmie ,is Excellent .if u don't have State Farm u are missing out."
We responded:
"Thank you Dora! You've been with us from the start of our agency and we appreciate you! -Laurel Flowers State Farm"
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Richard Hughes

December 30, 2024

5  out of  5
rating by Richard Hughes
"Wonderful Service!! Great customer service and efficient resolution to problem. Customer for more than 25 years. Jaime was AWESOME!!"
We responded:
"25+ years is a true testament! We’re thankful for your business and feedback! It’s our pleasure to assist you with your insurance needs. -Laurel Flowers State Farm"
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Joan Novalich

December 29, 2024

5  out of  5
rating by Joan Novalich
"I had a meeting with Jamie Roberts and she was fantastic. She went over all the details of my home owner policy and explained everything in detail. She has a great customer service voice and makes you feel very comfortable when speaking with her. You need more people like Jamie working for you. I totally enjoyed the meeting with her."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Tracy McQueen

December 27, 2024

5  out of  5
rating by Tracy McQueen
"I absolutely love My State Farm . All of my questions and/or concerns are always answered promptly and efficiently. Thank You"
We responded:
"Love this review! Thank you so much for sharing Tracy! -Laurel Flowers State Farm"
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Katina King

December 27, 2024

5  out of  5
rating by Katina King
"Y’all are the best insurance company I ever used and I appreciate you all Jamie you are the best"
We responded:
"Thank you Katina! We appreciate you! -Laurel Flowers State Farm"
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Glenn Summers

December 27, 2024

5  out of  5
rating by Glenn Summers
"Britney took care of me today . She knew my name as I walked in she was spot on and very nice. Like always!!"
We responded:
"I love to hear this! Thank you Glenn! -Laurel Flowers State Farm"
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Dwight Dean

December 26, 2024

5  out of  5
rating by Dwight Dean
"Britney went above and beyond to help me. I highly suggest this agency."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Laurel Flowers State Farm"
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Christian Traegde

December 19, 2024

5  out of  5
rating by Christian Traegde
"BJ was extremely patient and helpful while answering questions about our auto policy. We really appreciate having such great customer service when we need the help!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Laurel Flowers State Farm"
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Michelle Clark

December 18, 2024

5  out of  5
rating by Michelle Clark
"I was referred to State Farm by Seniors Blue Book. Thank you to B.J. for making the process easy. She was friendly, knowledgeable, and answered any questions I had. I would highly recommend them to anyone looking for an agency that puts their customers first."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Natalie Lamm

December 16, 2024

5  out of  5
rating by Natalie Lamm
"Jamie was so helpful in explaining every part of my policy to me and the extra benefits that I didn’t know I had. She went above and beyond. Everyone in the office is always so nice to deal with!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Laurel Flowers State Farm"
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Chris Calvert

December 14, 2024

5  out of  5
rating by Chris Calvert
"We’ve been with Statefarm now for almost 3 years and in that short amount of time we’ve had other companies reach out, offer discounts, and offer to make deals but it’s not always about that. BJ has been the only person I’ve dealt with for the time we’ve been with Statefarm and every time I call her with a question she asks about my kids, wife, and life in general. She’s been there every time I’ve needed her and hasn’t let us down yet. I don’t plan on swapping insurance companies anytime soon and would highly recommend giving her a call!"
We responded:
"Thank you Chris! Yall have had a very full 3 years since we've met yall. We are so happy we did! Have a Merry Christmas with your sweet family! -Laurel Flowers State Farm"
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Itzel Ponce

December 12, 2024

5  out of  5
rating by Itzel Ponce
"Very good service. Mrs Quin is a very nice person, she patiently answered all my doubts."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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Nicholas Watson

December 12, 2024

5  out of  5
rating by Nicholas Watson
"I had a rental house catch fire. I tried to get in touch with my claim representative for over a week. I tried every communication mode I could, and no response. It took Britney at Laurel Flowers State Farm a short time and my claim representative was calling me to schedule a meeting at the house. Thank you Britney! You helped to quickly move along the process to get the tenant back into a home her and her family wishes to stay in."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Laurel Flowers State Farm"
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ashley ferguson

December 12, 2024

5  out of  5
rating by ashley ferguson
"Brittany is my favorite producer to work with. She is very professional, kind and full of personality. She helps me stay on track of everything and is there when I have questions. Very grateful for her! Thank you for everything you do Brittany!!!"
We responded:
"We appreciate your review! This will mean the world to Britney when she sees it too! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! -Laurel Flowers State Farm"