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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Neese (Angie)

Angela Neese (Angie)

January 9, 2026

4  out of  5
rating by Angela Neese (Angie)
"I love state farm , and her office always has friendly workers."
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Casie Baldwin

January 9, 2026

5  out of  5
rating by Casie Baldwin
"Chris my state farm helper was so kind and helpful over the phone call. He made me aware of my benefits that I didn’t even know I had."
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Brenda Funk

January 7, 2026

5  out of  5
rating by Brenda Funk
"Quindra Thames was awesome to work with! She made me feel at ease and thoroughly explained all aspects of the policy and services to expect."
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Hon Nguyen Beck

January 5, 2026

5  out of  5
rating by Hon Nguyen Beck
"Laurel Flowers and her team at State Farm were absolutely amazing to work with. She helped my buyers save money on their home insurance while still making sure they were properly covered. As a realtor, having a trusted referral partner like Laurel is invaluable—she saved my clients both time and money, and the process was smooth from start to finish. I truly appreciate her responsiveness, knowledge, and commitment to taking great care of my clients. I highly recommend Laurel and her team to anyone looking for reliable and cost-effective home insurance."
We responded:
"Thank you Hon! We strive to make the home buying process easy to understand and help our referral partners get their customers in a new home. I'm so glad we've been able to do that alongside you. "
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cari speights

January 2, 2026

4  out of  5
rating by cari speights
"We're continuously happy with the service and assistance from all of their staff."
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Janice Barnett

December 30, 2025

5  out of  5
rating by Janice Barnett
"They have consistently delivered professional, efficient service for over 14 years"
We responded:
"You are so sweet! Thank you Janice!"
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Jennifer Davis

December 29, 2025

5  out of  5
rating by Jennifer Davis
"I've been doing business with them for a while. Everyone has always treated me with such kindness. Mr. Chris is the bomb.com. He is very professional, fast, proficient and detailed. He takes great care of his customers and make sure their needs are met. Oh, did I mention he is super nice with a great personality! Thanks Chris!!"
We responded:
"I am so happy to hear that you had a great experience with our representative Chris! We appreciate your business! -Laurel Flowers State Farm"
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Jill McEachern

December 27, 2025

1  out of  5
rating by Jill McEachern
"I wanted to cancel my homeowners insurance with Laurel, because she went up on my home owners insurance. I had a roof leak and filed a claim sending 65 photos showing the hole in my roof and where damage it caused on the ceiling in my living room. I spoke with one of the agents in her office, and explained what happened they just closed the claim. After paying homeowner insurance all these years. Then they went up on my homeowners insurance. I wanted to cancel my homeowners insurance and go with another company. I was told I would have to show proof of a new policy so I just went ahead and paid the claim with State Farm.Even though I no longer have a mortgage on my house, I felt like I was being bullied into paying it."
We responded:
"Hi Jill, I'm so sorry you feel this way and for the confusion on canceling your policy. It is not a requirement to show proof of other insurance, but something we ask for if that customer has a new policy so we can review it in case we need to point out anything important about the new policy. You can cancel at any time though. We are also happy to walk you through the homeowners claim you mentioned to help you better understand what happened. I just left you a voicemail to discuss when you can. I hope you had a merry Christmas and that this can be easily resolved with a phone call and you can have an even better new year! -Laurel Flowers"
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Linda Bibby

December 19, 2025

5  out of  5
rating by Linda Bibby
"I called to make sure you received my car insurance payment and was called back promptly and she was very sweet and helpful."
We responded:
"Thank you for the feedback Linda! "
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John FASSBENDER

December 19, 2025

5  out of  5
rating by John FASSBENDER
"ABIGAIL is always very helpful when I have questions about my policy"
We responded:
"I'm so happy to hear that. Abigail is such a valuable member of our team! Thank you John!"
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George Houston

December 19, 2025

5  out of  5
rating by George Houston
"Quin has been very helpful with my move to State Farm insurance. She provided policies with good coverage and prices, and the information I needed to go with State Farm."
We responded:
"Thank you for your business George! We're happy to have you in the State Farm family!"
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Johnathan

December 18, 2025

5  out of  5
rating by Johnathan
"Abigail was a sweetheart she answered every question I needed"
We responded:
"Thank you Johnathan! We are so happy Abigail is on our team!"
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Da ChickenMan

December 17, 2025

5  out of  5
rating by Da ChickenMan
"Very quick and concise handling of our situation"
We responded:
"I'm so happy to hear that! Thank you for your business!"
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Patrick Clarke

December 12, 2025

5  out of  5
rating by Patrick Clarke
"Kelley always does a great job explaining policies and discounts to me. She's helped me multiple times and is just awesome."
We responded:
"I'm so glad we were able to help! Thank you Patrick!"
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Richard Gravely

December 12, 2025

5  out of  5
rating by Richard Gravely
"Abby always has a great attitude when called and is extremely helpful. All of the staff goes above and beyond to help anyway they can."
We responded:
"That's so great to hear Richard! Thank you for the feedback!"
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Donna Shands

December 12, 2025

5  out of  5
rating by Donna Shands
"Everyone at Laurel Flowers is so helpful and nice, I thank each and everyone there. So kind and explains everything that you can understand. I appreciate you all. Thank you!!"
We responded:
"Thank you Donna! We appreciate you!"
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Quinten Coleman

December 12, 2025

5  out of  5
rating by Quinten Coleman
"Abby was very helpful and her customer service skills are very outstanding."
We responded:
"Thank you Quinten!"
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BB Miller

December 12, 2025

5  out of  5
rating by BB Miller
"Laura and her staff are always helpful and help me when I need it."
We responded:
"We appreciate that! Thank you for leaving a review!"
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Bruce Bates

December 9, 2025

5  out of  5
rating by Bruce Bates
"Thank you you abagil. I hope i spelled your name right . Just to let you know that I decided to thank you for the assistance you gave me with my new Insurance cards and having them mailed to me"
We responded:
"That’s awesome! Thank you for the review and for trusting us with your insurance!"
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Abigail Garcia

December 9, 2025

5  out of  5
rating by Abigail Garcia
"Best office in the world!"
We responded:
"You aren't wrong! :)"
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Audrey Cooper

December 9, 2025

5  out of  5
rating by Audrey Cooper
"Kelley was wonderful through the entire experience. She is very easy to work with and helpful. I highly recommend Kelley for all your insurance needs!"
We responded:
"Thank you Audrey!"
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Cindy Nguyen

December 5, 2025

5  out of  5
rating by Cindy Nguyen
"Jamie is the best!"
We responded:
"Thank you for the review Cindy!"
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Tiffany Merritt

December 5, 2025

5  out of  5
rating by Tiffany Merritt
"Great customer service. Jamie goes above and beyond to help me every time I need something! Alicia is also the best!"
We responded:
"Thank you Tiffany! We appreciate you taking time to leave your feedback!"
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Brandy George

December 5, 2025

5  out of  5
rating by Brandy George
"I called close to the end of the day and left and message. Jamie responded quickly and was super helpful and knowledgeable on what I needed. She is always super friendly."
We responded:
"Thank you Brandy!"
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Stephanie M Ledet

December 5, 2025

5  out of  5
rating by Stephanie M Ledet
"I worked with Kelly and she was a gem I was disorganized in the middle of a move after 20 years her patience never wavered. She walked me through new car insurance antique car insurance so many questions and renters insurance. The savings were amazing the service just call them they will treat you right."
We responded:
"Thank you! I'm so glad we were able to help with your auto, antique, and renters insurance!"