Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Argueta

Tony Argueta

April 22, 2026

5  out of  5
rating by Tony Argueta
"I had a great experience working with Ricky Delgado at State Farm here in Mobile, Alabama. From start to finish, the process was easy and seamless. Ricky took the time to thoroughly explain the differences between my current insurance policy and what State Farm could offer, breaking down coverage options in a way that made sense for my family’s needs. What started as an inquiry about home insurance quickly turned into bundling my auto insurance as well because of the value and service he provided. His attention to detail and customer-first approach really stood out. I’ve already referred a couple of family members and friends to him, and I’ll continue to do so. If you’re looking for a reliable State Farm insurance agent in Mobile, Alabama, I highly recommend Ricky Delgado and the Laurel Flowers team. 10 out of 10 service. Oh, y él también habla español."
Profile photo of Tony Smyly

Tony Smyly

April 18, 2026

5  out of  5
rating by Tony Smyly
"If you think you need to make a change on your insurance needs. Please don't make a decision until you talk with Laurel Flowers and her team. Best decision I have made in years!"
Profile photo of Destiny Andrews

Destiny Andrews

April 9, 2026

5  out of  5
rating by Destiny Andrews
"I got to speak with Alicia Patrick. She was forward and informative. I certainly recommend StateFarm to my friends. Service like what I got today is why StateFarm is the best!"
We responded:
"Destiny, thank you for the wonderful review! Alicia is a fantastic part of the team and we are so glad to hear she was able to help you with your insurance needs."
Profile photo of Sergio Espinoza

Sergio Espinoza

April 3, 2026

5  out of  5
rating by Sergio Espinoza
"excellent attention from the executives, very friendly and attentive to answer any queries. Very friendly to help at all times."
Profile photo of Mark Henderson

Mark Henderson

April 1, 2026

5  out of  5
rating by Mark Henderson
"The greatest insurance office I’ve ever dealt with, problems are dealt with immediately it’s satisfactory!"
Profile photo of Shayeda Jackson Jackson

Shayeda Jackson Jackson

March 31, 2026

5  out of  5
rating by Shayeda Jackson Jackson
"I love how Ms. Abigail has been falling up on me after my car accident make sure everything is flowing smoothly. Thank you, so much for your assistance words can't explain. Keep up the good job 👏. Laurel Flowers has100% very professional staff. Yes,highly recommended."
Profile photo of Gretia Sanders

Gretia Sanders

March 31, 2026

5  out of  5
rating by Gretia Sanders
"Quin was very helpful! I had just purchased a new vehicle and was looking for some better auto insurance. Quin not only helped me with better rates, but made the switch from Progressive to State Farm very easy and worth it! I appreciate her help and effort very much. Thank you!"
Profile photo of Living in Mobile Alabama

Living in Mobile Alabama

March 26, 2026

5  out of  5
rating by Living in Mobile Alabama
"Laurel is always great with communication and has a strong team that makes the insurance side of a real estate transaction smooth for my clients. Her experience really shows, and she brings insight that helps people make better decisions, not just quick ones. She’s also my personal insurance agent, and I’ve seen firsthand how much she looks out for her clients. In one case, she saved a client over $1,200 per year just by catching things their previous provider missed. It’s a big deal having someone local you can trust who truly takes care of people. Laurel is someone I confidently recommend. Jeff Jones Keller Williams Mobile “Living in Mobile“"
Profile photo of ray ewest

ray ewest

March 19, 2026

5  out of  5
rating by ray ewest
"Btitany was very helpful and advised me what i needed to do. She also helped me with some other questions i had."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Laurel Flowers State Farm"
Profile photo of Linda Nicholas

Linda Nicholas

March 19, 2026

5  out of  5
rating by Linda Nicholas
"Quinn was very knowledgeable and very helpful. I had several questions and Quin was very kind and patient. I recommend Quin for all your insurance needs."
Profile photo of Peggy Goram

Peggy Goram

March 19, 2026

5  out of  5
rating by Peggy Goram
"Abigail was very sweet and helpful and did a follow up with me, which was great."
Profile photo of Deidre Taylor

Deidre Taylor

March 19, 2026

5  out of  5
rating by Deidre Taylor
"Ms. Abigail was very sweet and answered all my questions."
We responded:
"Thank you for giving her a shout out Deidre!"
Profile photo of Paul Shoaf

Paul Shoaf

March 18, 2026

5  out of  5
rating by Paul Shoaf
"Abigail was very professional & extremely helpful!!"
We responded:
"Thank you for taking time to leave a 5 star review Paul! Appreciate your business!"
Profile photo of Gwendolyn Bass

Gwendolyn Bass

March 18, 2026

5  out of  5
rating by Gwendolyn Bass
"Thanks Ricky for informing me about my certificate."
We responded:
"Thank you for the positive review!"
Profile photo of steven combes

steven combes

March 16, 2026

5  out of  5
rating by steven combes
"I called because i was not able to log in, called talked to Abigail super friendly helped me in seconds.. keep up the positive attitude it will get you further in life 100%"
We responded:
"Thank you Steven! I couldn't agree more. I'm glad you were able to get reconnected too!"
Profile photo of Sharon Mclain

Sharon Mclain

March 14, 2026

5  out of  5
rating by Sharon Mclain
"Alicia was a great help to me explaining everything in full detail. Very knowledgeable and truly a great agent. I would recommend her every chance I get"
We responded:
"Thank you for the feedback! Alicia is a valuable member of the Laurel Flowers State Farm team!"
Profile photo of Geanean Jones

Geanean Jones

March 13, 2026

5  out of  5
rating by Geanean Jones
"It was so easy for me to get the auto insurance that I needed for a price that I can afford. Quindra explained everything and got me as many discounts as possible. I highly recommend"
We responded:
"We love hearing you had a great experience with Quindra on our team! Thank you for taking time to let us know!"
Profile photo of Trey Trest

Trey Trest

March 11, 2026

5  out of  5
rating by Trey Trest
"Kelly is the best insurance against I have ever dealt with. 5 stars and beyond! I highly recommend her for all your insurance needs. I am very impressed and so grateful for Kelly’s help. She really came through for us. Thank you Kelly!!"
We responded:
"Thank you Trey! We are so happy to have Kelley on our team and appreciate your business!"
Profile photo of Tiffany Wilcox

Tiffany Wilcox

March 7, 2026

5  out of  5
rating by Tiffany Wilcox
"I had a great experience with Quin at Laurel Flowers State Farm. Quin was very helpful and answered all my questions clearly. The process of getting coverage was simple and fast, and the rates were very reasonable for me. I appreciate how professional and nice she was whenever I needed assistance."
Profile photo of Ty Snow

Ty Snow

March 6, 2026

5  out of  5
rating by Ty Snow
"Great price when bundling my home and auto policy’s! Quindra was very knowledgeable and helpful with a quick reply time!"
Profile photo of kimberly coggins

kimberly coggins

March 6, 2026

5  out of  5
rating by kimberly coggins
"Always A Pleasure Very Attentive and They Make Sure You are Taken Care Of!!!"
Profile photo of Tamara Love

Tamara Love

March 5, 2026

1  out of  5
rating by Tamara Love
"The Laurel Flowers - State Farm asked me to write a review once, so here it goes.... I wouldn't allow them to insure a pet! They're the highest cost insurance, and the lowest in customer service! My 80 year old mother is on a fixed income, and has ALL of her insurances with them. And when I would log on to pay her vehic insurances on their website not knowing that it was only going towards 1 vehicle instead of all 3. And now the DMV has sent a notice to verify ins, and more than likely I'll be hit with high fees to reinstate. I just think for my mother to be a loyal customer of theirs for all of these years and in her golden years, their response is a slap in the face! If I could give them zero stars I would! Let’s apply some common sense to this review….if ALL 3 vehicles are under the SAME policy, how did you drop 2 vehicles & not ALL 3?!?!? You have our number(s). Cut it out!!"
We responded:
"I am so sorry to hear about this situation Ms. Love. I do have a team member text and call customers when policies cancel and are past due because I know sometimes mail gets missed. Will you send me an email with the best phone number so we can make sure those are going to your correct phone number? Laurel@SFAgentFlowers.com"
Profile photo of Virginia Hovell

Virginia Hovell

March 4, 2026

5  out of  5
rating by Virginia Hovell
"Britney was very courteous and professional, answered my questions and provided the service I needed. Very helpful and patient!"
We responded:
"Virginia, thank you for your wonderful review! I'm glad to hear that Britney was able to assist you promptly and professionally. Her friendliness and helpfulness are qualities we value highly in our team. If you need any further assistance, don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Profile photo of Erica Lee

Erica Lee

February 27, 2026

5  out of  5
rating by Erica Lee
"Abigail was absolutely amazing!!! She explained all my billing concerns wonderfully and gave 10/10 customer service"
We responded:
"I'm so glad we were able to clear up your concerns! Thank you for taking time to give her a shout out! "
Profile photo of Zanele Mbuli

Zanele Mbuli

February 26, 2026

5  out of  5
rating by Zanele Mbuli
"Thank you for great service Alyssa"
We responded:
"Thank you for your 5 star review! We are so happy Alyssa is on our team!"