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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Saucier

June 20, 2025

5  out of  5
rating by Charles Saucier
"Jamie Roberts at the Laurel Flowers agency is polite, courteous, and she thinks in three dimensions to find a solution for you. Dealing with insurance agents has the potential to be unnerving, but Jamie is a pleasure to talk to and is a genuine advocate for you and your situation. I recommend Jamie and Laurel Flowers unreservedly."
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Marlon Williams

June 18, 2025

5  out of  5
rating by Marlon Williams
"Jamie was the best she took the time and explained everything in my policy. And most of all she cared. About my needs of my policy. This was a great experience to have I will most definitely recommend this agency. Great Service Jamie."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Dianne Malone

June 13, 2025

5  out of  5
rating by Dianne Malone
"My experience was absolutely wonderful. Quindra was able to answer my questions and provided services the same day within minutes. I am very pleased with the ease and friendly given to me."
We responded:
"Thank you for your support and kind words Dianne! -Laurel Flowers"
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Patricia Drayton

June 12, 2025

5  out of  5
rating by Patricia Drayton
"Quin was very knowledgeable and patient with me in helping me with my questions about my policy. I am grateful to find someone that cares"
We responded:
"Thank you for your feedback Patricia! That's the experience we hope to give everyone. 😀 -Laurel"
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walter marshall

June 12, 2025

5  out of  5
rating by walter marshall
"Good customer service very friendly staff"
We responded:
"Thank you Walter! -Laurel Flowera"
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Shelby Jean

June 6, 2025

5  out of  5
rating by Shelby Jean
"Alyssa was fantastic!! She kept me informed of the claims process and assisted me when the total loss representative wasn’t communicating. Alyssa was very informative and quickly responded to any questions and/or concerns I had."
We responded:
"Thank you Shelby! I'm so sorry you were having difficulty with communication though. We try to bridge that gap when there is a breakdown and I feel like it definitely makes a difference. I'm so thankful for Alyssa! - Laurel Flowers"
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Benjamin Reed

June 5, 2025

5  out of  5
rating by Benjamin Reed
"Quinn was very knowledgeable and helpful when we changed our provider to State Farm."
We responded:
"I'm so glad we were able to help you with your insurance! Thank you for the feedback! -Laurel Flowers"
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Gwen Bonner

May 27, 2025

5  out of  5
rating by Gwen Bonner
"Quinn was very helpful. She was very knowledgeable with her job..We had a great experience with her that we recommend our daughter as well. Thanks so much. Keep up the great work."
We responded:
"That is the biggest compliment! Thank you Gwen! -Laurel Flowers"
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Lamaya Chaney

May 22, 2025

5  out of  5
rating by Lamaya Chaney
"Laurel Flowers was great she help me with all my needs today. Glad to be back with State Farm again."
We responded:
"Thanks Lamaya! We're glad to have you back! -Laurel Flowers"
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A Moore

May 22, 2025

5  out of  5
rating by A Moore
"10/10 service! Alyssa made everything so easy"
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Janet Gonzalez

May 21, 2025

5  out of  5
rating by Janet Gonzalez
"Jamie Roberts has proven her knowledge of what is best for each necessity in the insurance market. She explains in detail each aspect of importance. She guided me to ensure which was the best option. I highly recommend her advice."
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Diane Fairley

May 21, 2025

5  out of  5
rating by Diane Fairley
"What is it to say except Jamie is an amazing person that knows her stuff! Work in your element my friend!👍🏿"
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Ashley Darst

May 21, 2025

5  out of  5
rating by Ashley Darst
"Always conscious of insurance coverages and cost. Very considerate! Excellent customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Deborah Wimpee

May 19, 2025

5  out of  5
rating by Deborah Wimpee
"The level of service we receive from this office is "Chef's kiss" Jamie is always ready and willing to take care of our needs on the drop of a hat!"
We responded:
"Thank you Deborah! We appreciate you. Jamie is an amazing member of the Laurel Flowers State Farm team!!"
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Deuce Byrd

May 15, 2025

5  out of  5
rating by Deuce Byrd
"Jamie did a fantastic job at leading me through insuring my two vehicles. She made the experience over the phone extremely quick, simple, and convenient."
We responded:
"Thank you for taking time to leave us feedback! We're so glad you felt like you received 5 star service!"
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Tyler Henderson

May 15, 2025

5  out of  5
rating by Tyler Henderson
"Was a great help"
We responded:
"Thank you for the positive review Tyler!"
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Susan Hammitt

May 13, 2025

5  out of  5
rating by Susan Hammitt
"This office has great customer service and I believe they truly care about the people they are serving. The rates are very competitive and I couldn’t be happier with the coverage and service I’ve received so far. Kelly was extra helpful s d went above and beyond to take care of my request!"
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Tamesha Holifield

May 10, 2025

5  out of  5
rating by Tamesha Holifield
"Let me start off saying Quin was amazing to work with. She answered all of my questions and located the best policies for me. Mrs. Quin doesn’t meet a stranger I could definitely tell she’s very sweet. We spoke on the phone like we’ve been knowing each other. Thank you again Quin for assisting me on the closing of my home as well as auto and life insurance. 20 stars for Mrs. Quin!!"
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Yves Jackson

May 9, 2025

5  out of  5
rating by Yves Jackson
"My experience was wonderful. They were very courteous and friendly."
We responded:
"Thank you for your review Yves! We appreciate your business!"
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Amy Cougar

May 8, 2025

5  out of  5
rating by Amy Cougar
"Quin was very nice, friendly and super helpful explaining everything. Thanks so much!"
We responded:
"Thank you Amy! We appreciate your business!"
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Stephanie Tate

May 7, 2025

5  out of  5
rating by Stephanie Tate
"Alyssa was super helpful when I needed a new policy/carrier for auto insurance for both myself and my teenage daughter. She made the process as painless as possible and covered all the bases on the policy. Super appreciative of her assistance!"
We responded:
"Thank you for taking time to acknowledge Alyssa! We are so thankful to have her on the Laurel Flowers State Farm team! Looking forward to a long relationship with your family! -Laurel Flowers"
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Froncean Horace

May 7, 2025

5  out of  5
rating by Froncean Horace
"Mrs. Thames, is the agent that assisted me with this nerve wrecking ordeal. By her broad knowledge and expertise in the insurance business. After three months of shopping around for homeowners insurance , I was finally able to relax and feel comfortable that this was the right decision. Excellent customer service, made me feel like family and not pushed into a major decision ."
We responded:
"This is so sweet! Thank you for these kind words. We really appreciate you Froncean! - Laurel Flowers "
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Kim Martin

May 6, 2025

5  out of  5
rating by Kim Martin
"Abby was wonderful!!! Very personable and extremely helpful. Wishing her the BEST as she graduates. What an amazing frontline e employee."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Justin Wilson

May 5, 2025

5  out of  5
rating by Justin Wilson
"Excellent Excellent service!!!!!! I have been with this division for years and they have always taken excellent care of my needs. Alyssa has been the best agent I have ever dealt with and has even went to the extent of handling things for me on weekends. I highly recommend them and don't forget to ask for Alyssa to be your agent.!!!!!"
We responded:
"Justin, we love five-stars! We appreciate you taking the time to leave us a review."
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Yohanka Sotolongo

April 23, 2025

5  out of  5
rating by Yohanka Sotolongo
"I love this place Britney is sweet. They always call and explain everything to the fullest. I wouldn't change this brash for nothing."
We responded:
"Yohanka, it was a joy working with you. Alicia and Jamie are wonderful members of our team, and we’re glad they were able to assist you with your insurance needs."