State Farm® Insurance Agent Laurel Flowers
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Virginia Hovell
March 4, 2026
"Britney was very courteous and professional, answered my questions and provided the service I needed. Very helpful and patient!"
"Virginia, thank you for your wonderful review! I'm glad to hear that Britney was able to assist you promptly and professionally. Her friendliness and helpfulness are qualities we value highly in our team. If you need any further assistance, don't hesitate to reach out. - Laurel Flowers - State Farm Insurance Agent, Saraland, AL"
Shayeda Jackson Jackson
March 3, 2026
"I love how Ms. Abigail has been falling up on me after my car accident make sure everything is flowing smoothly. Thank you, so much for your assistance words can't explain. Keep up the good job 👏. Laurel Flowers has100% very professional staff. Yes,highly recommended."
Erica Lee
February 27, 2026
"Abigail was absolutely amazing!!! She explained all my billing concerns wonderfully and gave 10/10 customer service"
Zanele Mbuli
February 26, 2026
"Thank you for great service Alyssa"
Tonya Hardesty
February 21, 2026
"Ricky was great he helped from beginning to end!"
"Thank you Tonya! "
Sandra Hoover
February 20, 2026
"Abigail was very friendly and professional in answering my questions. :) Thank you Miss Abigail!! :)You made my day!!! :)"
"That is so wonderful to hear! Thank you Sandra!"
F U
February 19, 2026
"Great customer service! The entire team was welcoming and knowledgable of the services I needed. The team was able to answer my questions, they all had pleasant demeanor and patience! Nice to be appreciated as a customer."
"We so appreciate you! This means a lot to us!"
Jose Negron
February 19, 2026
"Ricky delgado brings 110% to every interaction. He is truly on top of his game and have made my experience with State Farm exceptional. Highly recommended! Also he is bilingual so that helps a lot."
"He sure does! Thank you for taking a minute to share your experience with him and our team! "
Tamara Love
February 14, 2026
"The Laurel Flowers - State Farm asked me to write a review once, so here it goes.... I wouldn't allow them to ensure a pet! They're the highest cost insurance, and the lowest in customer service! My 80 year old mother is on a fixed income, and has ALL of her insurances with them. And when I would log on to pay her vehic insurances on their website not knowing that it was only going towards 1 vehicle instead of all 3. And now the DMV has sent a notice to verify ins, and more than likely I'll be hit with high fees to reinstate. I just think for my mother to be a loyal customer of theirs for all of these years and in her golden years, their response is a slap in the face! If I could give them zero stars I would! Let’s apply some common sense to this review….if ALL 3 vehicles are on the SAME policy. How did you drop 2 vehicles & not ALL 3?!?!? You have my number. Cut it out!!"
"I am so sorry to hear about this situation Ms. Love. I do have a team member text and call customers when policies cancel and are past due because I know sometimes mail gets missed. Will you send me an email with the best phone number so we can make sure those are going to your correct phone number? Laurel@SFAgentFlowers.com"
Carlos Roberra Tyrann Washington
February 13, 2026
"Quindra was the epitome of customer service. Her insighfulness was sent at the perfect time concerning our policy. The only thing that was missing was a spoon to eat with , because she had the cherry on top. Pure greatness!"
"Thank you for the kind words! We are so happy Quin is on the Laurel Flowers State Farm team! "
Deadend FilmsLLC.
February 13, 2026
"Very patient, very professional and easy to communicate with 100%. Great customer service"
"We appreciate that! "
Gwendolyn Strawder
February 10, 2026
"I was with a different insurance company for years. I recently switched to State Farm for all of my insurance needs. QuindraThames and the entire staff have been amazing-kind, caring, professional, helpful and very knowledgeable."
"We appreciate your feedback! Thank you for trusting us with your insurance!"
B S
February 7, 2026
"Good environment, staff was friendly, Quin was amazing, made me feel at home, she answered all the questions I had and explained everything throughly. Would recommend her to anyone"
"Thank you for your feedback! I'm so glad we could help with your questions! "
Aubrey Pledger
February 3, 2026
"I had a great experience with Quin. She was very professional, knowledgeable, and pleasant with getting my home and life insurance setup. I would definitely be referring more people to her."
"I'm so glad we could help with your home and life insurance! Quin appreciates all the referrals! "
Dontashia Mathis-Jones
January 29, 2026
"⭐⭐⭐⭐⭐ Quindra was absolutely amazing to work with! She helped me get a great quote with a cheaper price and more coverage than my previous insurance company. She was personable, kind, and very informative, and made the entire process easy and stress-free. What really stood out was how welcoming she was—she genuinely made me feel supported and even helped connect me with additional resources I needed during my transition. I’m so glad I worked with her and highly recommend Quindra to anyone looking for excellent service at State Farm."
"This review means so much! Thank you for your kind words!"
Charles Lindsey
January 22, 2026
"Quin is very easy to work with and provided the best rate! Thanks for keeping it simple!"
Meredith Krause
January 16, 2026
"Chris did a fantastic job! Very friendly and professional! He got back with me in a very timely manner! Thanks again Chris"
"Thank you Meredith!"
Cornelia Wilmer
January 16, 2026
"Chris was very knowledgeable in explaining to me the breakdown of my new policy State Farm rocks"
"Thank you Cornelia!"
Shauna White
January 16, 2026
"Alyssa did an Amazon job getting my insurance changed over . She was quick and efficient, I didn’t have to spend a bunch of time on the phone!"
"We are so happy to have you with our agency!"
Angela Neese (Angie)
January 9, 2026
"I love state farm , and her office always has friendly workers."
Casie Baldwin
January 9, 2026
"Chris my state farm helper was so kind and helpful over the phone call. He made me aware of my benefits that I didn’t even know I had."
Brenda Funk
January 7, 2026
"Quindra Thames was awesome to work with! She made me feel at ease and thoroughly explained all aspects of the policy and services to expect."
Hon Nguyen Beck
January 5, 2026
"Laurel Flowers and her team at State Farm were absolutely amazing to work with. She helped my buyers save money on their home insurance while still making sure they were properly covered. As a realtor, having a trusted referral partner like Laurel is invaluable—she saved my clients both time and money, and the process was smooth from start to finish. I truly appreciate her responsiveness, knowledge, and commitment to taking great care of my clients. I highly recommend Laurel and her team to anyone looking for reliable and cost-effective home insurance."
"Thank you Hon! We strive to make the home buying process easy to understand and help our referral partners get their customers in a new home. I'm so glad we've been able to do that alongside you. "
cari speights
January 2, 2026
"We're continuously happy with the service and assistance from all of their staff."
Janice Barnett
December 30, 2025
"They have consistently delivered professional, efficient service for over 14 years"
"You are so sweet! Thank you Janice!"